Policies

Terms of Use

Welcome to the Jogues — History & Heritage shop.

By accessing this site and making a purchase, you agree to these terms of use.

1. Products

The products offered include:

Printed works

Pre-orders

Digital downloads

Printed copies

Personalized services (family books)

The descriptions are carefully written. Minor variations may exist (print color, finish, etc.).

2. Intellectual Property

All content on the site (texts, images, layout, design, concept) is protected by applicable intellectual property laws.

No content may be reproduced, copied, distributed or resold without prior written permission.

3. Accuracy of information

The historical content is based on research, archives, and testimonies. Despite every effort to ensure accuracy, errors or omissions may remain.

Corrections can be submitted via the Contact Us page.

4. Modifications

We reserve the right to modify these conditions at any time.

Privacy Policy

We respect your privacy.

The information collected (name, email, address, order information) is used solely for:

  • Processing orders
  • Communicate updates
  • Manage contributions
  • Send newsletters if you consent

No personal data is sold or shared with third parties, except when required for:

  • Secure payment
  • Shipping
  • Legal obligations

You can request the deletion of your data by contacting us.

Usage rights - Photographic archives

The photographs offered in this shop are provided under a limited use license.

Purchasing an image does not grant full ownership of the image.

1. Web use (personal)

Allowed :

  • Post on personal social media
  • Personal website
  • Private groups

Forbidden :

  • Resale
  • Commercial use
  • Print intended for sale

Mention of the recommended source:
Jogues — History & Heritage

2. Personal impression

Allowed :

  • Print for private use
  • Personal coaching
  • Family album

Forbidden :

  • Mass production
  • Resale
  • Promotional or commercial use

3. Extended License

Allows use by:

  • Body
  • Publication
  • Media
  • Exposure

The precise details can be confirmed in writing.

General prohibitions

It is forbidden to:

  • Reselling a digital file
  • Distribute the original file publicly
  • Use the image as the main product intended for sale

Any misuse may result in legal action.

Pre-order policy

A pre-order allows you to reserve a copy before printing.

Time limit

Shipping dates are estimates and may vary depending on:

  • Production
  • Transportation
  • External factors beyond our control

Cancelation

Cancellation requests can be accepted before final printing.
Once printing has started, fees may apply.

Communication

Updates will be sent at key milestones:

  • Print confirmation
  • Reception of the works
  • Shipping

Shipping and Returns

Shipping

Shipping costs are calculated at checkout.

Delivery times may vary depending on the destination.

Returns

Returns are accepted in the following cases:

  • Product damaged upon receipt (photographic proof required)
  • Shipping error

Digital downloads are non-refundable.

All requests must be made within 14 days of receipt.

Digital products

Digital products

Digital products (photos, PDF templates, downloads) are delivered electronically.

Due to their nature, digital products cannot be refunded after download.

In case of a technical problem, we will assist you.

Historical warning

Warning

The historical and genealogical information presented is derived from research, archives, and testimonies.

Despite verification efforts, errors may occur.

Families can request corrections or additions via the Contact Us page.

The content is provided for informational and heritage purposes.

Respect for privacy

Information concerning living persons is published in a spirit of heritage and community.

Anyone wishing to modify or remove information can contact us.