Policies
Terms of Use
Welcome to the Jogues — History & Heritage shop.
By accessing this site and making a purchase, you agree to these terms of use.
1. Products
The products offered include:
Printed works
Pre-orders
Digital downloads
Printed copies
Personalized services (family books)
The descriptions are carefully written. Minor variations may exist (print color, finish, etc.).
2. Intellectual Property
All content on the site (texts, images, layout, design, concept) is protected by applicable intellectual property laws.
No content may be reproduced, copied, distributed or resold without prior written permission.
3. Accuracy of information
The historical content is based on research, archives, and testimonies. Despite every effort to ensure accuracy, errors or omissions may remain.
Corrections can be submitted via the Contact Us page.
4. Modifications
We reserve the right to modify these conditions at any time.
Privacy Policy
We respect your privacy.
The information collected (name, email, address, order information) is used solely for:
- Processing orders
- Communicate updates
- Manage contributions
- Send newsletters if you consent
No personal data is sold or shared with third parties, except when required for:
- Secure payment
- Shipping
- Legal obligations
You can request the deletion of your data by contacting us.
Usage rights - Photographic archives
The photographs offered in this shop are provided under a limited use license.
Purchasing an image does not grant full ownership of the image.
1. Web use (personal)
Allowed :
- Post on personal social media
- Personal website
- Private groups
Forbidden :
- Resale
- Commercial use
- Print intended for sale
Mention of the recommended source:
Jogues — History & Heritage
2. Personal impression
Allowed :
- Print for private use
- Personal coaching
- Family album
Forbidden :
- Mass production
- Resale
- Promotional or commercial use
3. Extended License
Allows use by:
- Body
- Publication
- Media
- Exposure
The precise details can be confirmed in writing.
General prohibitions
It is forbidden to:
- Reselling a digital file
- Distribute the original file publicly
- Use the image as the main product intended for sale
Any misuse may result in legal action.
Pre-order policy
A pre-order allows you to reserve a copy before printing.
Time limit
Shipping dates are estimates and may vary depending on:
- Production
- Transportation
- External factors beyond our control
Cancelation
Cancellation requests can be accepted before final printing.
Once printing has started, fees may apply.
Communication
Updates will be sent at key milestones:
- Print confirmation
- Reception of the works
- Shipping
Shipping and Returns
Shipping
Shipping costs are calculated at checkout.
Delivery times may vary depending on the destination.
Returns
Returns are accepted in the following cases:
- Product damaged upon receipt (photographic proof required)
- Shipping error
Digital downloads are non-refundable.
All requests must be made within 14 days of receipt.
Digital products
Digital products
Digital products (photos, PDF templates, downloads) are delivered electronically.
Due to their nature, digital products cannot be refunded after download.
In case of a technical problem, we will assist you.
Historical warning
Warning
The historical and genealogical information presented is derived from research, archives, and testimonies.
Despite verification efforts, errors may occur.
Families can request corrections or additions via the Contact Us page.
The content is provided for informational and heritage purposes.
Respect for privacy
Information concerning living persons is published in a spirit of heritage and community.
Anyone wishing to modify or remove information can contact us.